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©19-46
Copyright Information
Everything you find on this website is protected by copyright, (unless
accredited or stated otherwise). It is illegal to distribute, sell or take anything from this website without prior permission from the
author. Copyright ©
www.19-46.com 2006 - 2007. All Rights Reserved.
Privacy We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
We may use your IP address to administer our Website. Your IP address may also be used to help identify you and to gather broad demographic information.
This website contains links to other external sites. We are not responsible for the privacy, practices or content of any such external websites.
The inclusion of any links to these websites by us does not necessarily imply a recommendation or endorse the views expressed within them.
Our website uses order / contact forms for customers to request information, products, and services. We collect visitor's contact information
like their name, email address, and unique identifiers. Contact information from the order forms is used to send
order confirmations and information about our company
and services to our customers. Also to get in touch with them when
deemed necessary. Unique identifiers are collected from Website visitors to verify the user's identity and for use as account numbers in our record system.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All
personal data is protected using the most advanced methods available. We do not
see or store any financial information from credit / payment cards or personal information like social security numbers on this site.
Correct
- Update - Delete information
This site gives users the following options for changing and modifying information previously
provided:
You can either send an email to us or visit our Contact Page
to detail your request.
Ordering Online
Ordering Online with us is safe and secure as we use Paypal™
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100%
secure which we hope will encourage you to feel comfortable using your credit card to conduct commerce on our site.
Return / Refund Policy
No refund will be given for any services already provided by
www.19-46.com.
No refund will be given for any software or scripts provided by us to the customer.
Prices
Goods are charged at the price shown on the prices pages on the
day the customer places the order. Prices shown are correct at time of
publication, errors and omissions are excepted. Orders will be processed at
these published prices.
Complaints
Should you have any cause for complaint about our service please contact us by
e-mail or website Contact Form.
We will look into the complaint and you will receive a written reply within 5 working days of the complaint being made.
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Terms and Conditions
Your Statutory rights are not affected by any of the following terms and
conditions:
This Agreement represents the Terms & Conditions which apply between the Customer and
www.19-46.com (hereafter referred to as the Supplier) in relation to the provision of Web Design,
Website maintenance, Web Hosting and Scripting Services (hereafter referred to as the Service). By registering for the Service you are acknowledging these terms and conditions and agree to be bound by them.
Definitions
Technical Support means the receipt and provision of assistance to the Customer.
Renewal Fee means a charge payable to the Supplier each year and for which subsequent payments shall be made on the same date each year.
CGI means Common Gateway Interface
DNS means Domain Naming System
Domain Name means a unique identifying address which represents an internet website address.
Domain Name Registration means the process for registering a domain name and which may be offered by the Supplier or a third party.
Domain Name Registration Fee means a fee which is payable to the Supplier for the purpose of obtaining a Domain Name Registration.
E-Mail Configuration means the process of configuring a Registered Users computer to connect to the Registered Users Web Hosting.
Space for the purpose of sending & receiving e-mail using, but not restricted to Microsoft Outlook Express or versions of Microsoft Outlook.
E-Mail Facility means the provision of electronic mail services using the
Web space and the Customers Domain Name.
FTP means File Transfer Protocol.
FTP Program means a software program for uploading data from a remote computer to the Users Web Hosting Space using FTP.
Hardware - means a device used to facilitate communication within a computing device.
Software - means a computer program or program code. capable of providing information to a computing device.
1. SUPPLIERS RESPONSIBILITIES
The Supplier is responsible for providing the Customer with the following:
(i) Web space
(ii) E-Mail Facility
(iii) Domain Name Registration, if required. Registration is for 2 years, a renewal will automatically be sent out to clients who have registered a domain name after this period.
(iv) Products and Services
2. EXCLUSIONS FROM THE SERVICE
The following are specifically excluded from the Service:
(i) Telephone Support direct to non customers
(ii) Advice or support for non customers.
(iii) Any access by the Supplier to the customers Web space via FTP or other electronic means unless with prior agreement with the customer.
(iv) Advice or support to enquiries received from non customers
(v) Adult Content
(vi) Spam
(vii) Any content which contravenes the Suppliers Acceptable Usage
Policy
3. CUSTOMERS RESPONSIBILITIES
The Customer is responsible for ensuring that they will not display via the
web space any materials which:
(i) Break, contravene, infringe or violate any UK or Foreign Laws or regulations;
(ii) Break, contravene, infringe or violate any intellectual property rights
or copyrights of www.19-46.com or any other third party;
(iii) Are defamatory, slanderous or libelous;
(iv) Are harassing or threatening;
(v) Are discriminatory based on gender, race, age or promotes hate;
(vi) Contain viruses or other computer programming defects which result in damage to
www.19-46.com or any third party
(vii) The Customer accepts that they will use only properly licensed third party software in relation to the Service.
(viii) The Customer is responsible for ensuring that they have made back-up files.
4. CONTACT WITH THE SUPPLIER
The Customer acknowledges and recognises that all contact with the Supplier in the first instance should be made via e-mail to
enquiries@19-46.com
The Customer agrees that the Supplier is not obliged to offer telephone support as part of the Service. No Refunds will be given at any time for any services
that have been used or part used by the Customer.
5. FEES &
CUSTOMER ORDERS
The Service Charges shall be those published on the Suppliers website at the address:
www.19-46.com
The customer agrees to pay a 50% deposit in advance for all website services
they request. Other than:
'A Private Website for French property Sales' which is 100% payable in advance,
through Paypal™, before any work commences.
The Supplier reserves the right to refuse service to the Customer should the Annual Fee not be paid in advance of the Service Year. In such instances, if a Customers account is suspended there shall be a £20 reactivation charge, which can only be waived at the Suppliers sole discretion.
Where a payment has not been received within the 30 day invoicing period, a £35.00 administration fee will be added to the invoice in addition to a fee of 1% per day of the amount outstanding.
The Customer will also be directed to again reference this section: '5.
FEES &
CUSTOMER ORDERS'
of the agreement. Where
final payment of an outstanding balance for completed works is not settled by the customer after 40 days from the date of invoicing:
The Supplier
will
retain the absolute rights to the domain name purchased and all material
that has been created, modified or uploaded to this web space until full payment has been received from the
Customer.
Furthermore the Supplier reserves the right to, (at our discretion),
suspend the
entire website content and services until full payment has been received from the Customer.
Prices and specifications are subject to change without notice.
6. SERVICE REGISTRATION INFORMATION AND ITS USE
The Customer agrees to provide the Supplier with the following information in order to process your registration:
Customer name, Customer company name, mailing address, telephone number, fax number and e-mail address;
The Customer agrees to adhere to the requirements of the Suppliers Domain Name Registration Terms and Conditions. The Customers attention is drawn to section 9 of these Terms and Conditions relating to the use of information provided to the Supplier by the Customer, and in particular the provision of such information to the relevant Domain Registrars including, but not limited to, ICANN and Nominet.
All domain names are registered with a third party. Clients Information such as business name and address will be passed on to the third party for domain name registration purposes only and will not be sold or hired to any other company or third party.
7. OBLIGATIONS RELATING TO DATA PROVIDED BY THE CUSTOMER
If the Customer is registering the Service on behalf of a third party, the Customer hereby confirms that they have received their prior written consent to do so and their agreement to these terms and conditions. The Customer hereby indemnifies the Supplier against any actions or legal proceedings from any third parties relating to any such registrations.
8. DISCLOSURE AND USE OF REGISTRATION INFORMATION
This agreement authorises the Supplier to use any information provided to them as required for the purpose of providing the Service.
The Customer hereby irrevocably waives any and all claims and causes of action that the Customer may have arising from such disclosure or use of the Service registration information.
The Supplier agrees that any information received from the Customer will not be used in any way except for the purposes stated in this agreement.
The Supplier will take reasonable precautions to ensure that any information provided by the Customer is protected against loss, misuse, unauthorized access or disclosure, alteration or destruction.
9. LIMITATION OF LIABILITY
The Customer agrees that the Supplier shall, under no circumstances, be liable for any damages resulting from loss of profits or data arising out of or in connection with this Agreement. In particular the Supplier will not be liable for the following:
(i) Interruption of the Customers business events beyond the reasonable control of the Supplier.
10. INDEMNIFICATION OF THE SUPPLIER
The Customer agrees to indemnify the Supplier and proprietor against any action arising from action on the part of the service.
This indemnification is in addition to any indemnification required under the Dispute Policy.
11. BREACH AND REVOCATION
The Supplier reserves the right to suspend, cancel or refuse delivery of the Service to any Customer in the event that:
(a) The Customer materially breaches this Agreement;
(b) The Customer provides false or inaccurate information;
(c) The Customer breaches the Suppliers Acceptable Usage Policy
12. FORCE MAJEURE
The Supplier shall not be liable for any delay or failure in performance of its obligations under this Agreement which is due to or results from any acts, events, omissions, happenings or non-happenings beyond its reasonable control including acts of God, strike, work stoppages, governmental regulations, acts or directives, war, riot, fire, flood, civil commotion, equipment or facilities shortages or delays which are experienced by providers of internet services generally, or any circumstances beyond its reasonable control.
13. TERMINATION
Termination may be made by either the Supplier or the Customer with 30 calendar days notice. Such notice must be in writing in the form of an e-mail or letter to
enquiries@19-46.com, which must be
promptly acknowledged by either recipient.
14. GOVERNING LAW
Except as otherwise set forth in the Dispute Policy with respect to disputes, this Agreement, shall be governed by and construed in accordance with the laws of the United Kingdom.
15. STATUTORY RIGHTS
These terms and conditions do not affect your statutory rights as a consumer.
Revised and Updated May
2007.
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